My IT Works is a managed IT support and service provider based in Durban, South Africa. Whether you are based in Umhlanga, Hillcrest or Pinetown / Westmead (or somewhere else), we can come to you!
We offer a wide range of comprehensive IT support services. Whether it be remote or on-site, day to day IT support, virus or malware removal, networking, common software issues or more intricate software repairs, cloud hosting services, backups, computer / laptop repair services which could be a laptop screen or keyboard replacement or recovering from a phishing attack. We can help!
My IT Works specialize in the deployment and setup of Microsoft 365 business and Google Workspace as business email platforms. As a Managed Service Provider (MSP), we use Business Antivirus, Windows Update Management and Remote Admin solutions for our MSP clients. Whether you are in the healthcare industry or run a warehouse, we have the skills to help you.
With our 20+ years IT forensic experience in phishing email scams, we can help. Whether recovery, be it a USB flash drive data recovery or scam fund retrieval and the setting up secure email going forward.
NOTE: As of 5 May 2025, Microsoft will require new email authentication requirements to be met or emails will be delivered to junk. We have written an article to guide you through what needs to happen to deliver emails to Outlook inbox here.
All too often, businesses sending mailshots end up with their emails in the Junk and people don’t click on your mails, even though you pay to send them. We optimize for high deliverability of emails using 3rd party services like MailChimp.
Regardless of the issue, we strive to provide excellent customer service with our professional and reliable technical team experts at your assistance.
We strive to be a top notch IT support team who are there for you, leaving you, our client, with peace of mind. Call us on +27(31)2661003 or email us on office<at>myitworks.co.za to see how we can help you. Trust matters.
Our Services
Making technology easier. Cost less. Work better.
Routine IT services and IT support
Troubleshooting
Fix day to day problems, either remotely or onsite.
Repairs
Fix hardware issues with printers, phones, computers, screens and CCTV. We’ve even fixed wheel alignment machines, saving client’s 100’s of thousands.
Maintenance
Usually contracted into the MSP service, maintenance contracts can be setup to allow a fixed and predictable monthly running cost for your business.
Networking
Connect your computer with either wired, wireless or remote access and VPN.
Backup Internet
VPN (Virtual Private Network) /
SD-WAN (Software Defined –
Wide Area Network)
Integrated into the firewall or running separately, allow users outside the office (road warriors) or remote sites (site to site) access to centrally located data or servers based on the user’s security level.
VoIP – Voice over IP
Virtual Desktops – Cloud hosted or Onsite
Setup a powerful server to run multiple users concurrently. This simplifies software setup, limits security exposure and accelerates user experience. Run your PC software on a Mac / iPad / Tablet / another PC via Remote Desktop.
- The latest productivity apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and so much more.
- AI-powered features to help you enhance your personal productivity, with Copilot in Word, Excel, PowerPoint, Outlook, and OneNote.
- The ability to install on PCs, Macs, tablets, and phones.
- 1 TB of OneDrive cloud storage.
Our Values
Commitment to excellence and client satisfaction.
As my Dad says, “Until your good is better and your better is best, it’s not good enough!”
Expertise
Over 30 years of experience in IT and forensics ensures top-notch service quality.
Personalized Service
A people-centric approach tailored to meet the unique needs of each client.
Proven Success
We’ve recovered millions in fraudulently stolen funds, showcasing our expertise in forensics.
Our Work
A Glimpse of Our Projects and Achievements
Testimonials