IT support Services near me

Computer / Laptop repairs, IT support and services in and around Durban.

My IT Works is a managed IT support and service provider based in Durban, South Africa. Whether you are based in Umhlanga, Hillcrest or Pinetown / Westmead (or somewhere else), we can come to you!

We offer a wide range of comprehensive IT support services. Whether it be remote or on-site, day to day IT support, virus or malware removal, networking, common software issues or more intricate software repairs, cloud hosting services, backups, computer / laptop repair services which could be a laptop screen or keyboard replacement or recovering from a phishing attack. We can help!

My IT Works specialize in the deployment and setup of Microsoft 365 business and Google Workspace as business email platforms. As a Managed Service Provider (MSP), we use Business Antivirus, Windows Update Management and Remote Admin solutions for our MSP clients. Whether you are in the healthcare industry or run a warehouse, we have the skills to help you.

With our 20+ years IT forensic experience in phishing email scams, we can help. Whether recovery, be it a USB flash drive data recovery or scam fund retrieval and the setting up secure email going forward.

NOTE: As of 5 May 2025, Microsoft will require new email authentication requirements to be met or emails will be delivered to junk. We have written an article to guide you through what needs to happen to deliver emails to Outlook inbox here.

All too often, businesses sending mailshots end up with their emails in the Junk and people don’t click on your mails, even though you pay to send them. We optimize for high deliverability of emails using 3rd party services like MailChimp.

Regardless of the issue, we strive to provide excellent customer service with our professional and reliable technical team experts at your assistance.

We strive to be a top notch IT support team who are there for you, leaving you, our client, with peace of mind. Call us on +27(31)2661003 or email us on office<at>myitworks.co.za to see how we can help you. Trust matters.

About Us

Our Vision.

My IT Works cc is a trusted IT services provider with a people-centric approach, dedicated to solving your technological challenges. Keep clients safe from phishing.

Our Services

Making technology easier. Cost less. Work better.

Routine IT services and IT support

Troubleshooting

Repairs

Maintenance

Networking

MSP – Managed Service Provider

Get corporate level control at small business prices. Let AI steer your Windows, Mac and software updates. MSP
software includes Windows update management, software update management, remote access, antivirus and firewall services.

Reduce the monthly cost of running your business by setting up AI governed Windows updates, Anti-Virus, software firewall and remote-control software. From as little as R85 per month per computer.

Backup Internet

Tired of the internet going down and the business grinding to a halt. Setup a backup internet connection to allow your business to continue operating with minimal interruption.

VPN (Virtual Private Network) /
SD-WAN (Software Defined –
Wide Area Network)

VoIP – Voice over IP

Virtual Desktops – Cloud hosted or Onsite

Cloud / Onsite Backup

Backup your critical server, computer or Mac device to the cloud, local storage, USB or NAS.

Microsoft 365

Microsoft 365 is a cloud-powered productivity platform. A subscription to Microsoft 365 provides all of the following: 

Google Workspace

Google Workspace is a productivity solution designed to help you safely connect, create and collaborate with tools like Gmail, Docs, Meet and more.

Get business-grade features with a Google Workspace business account. Business plans include a professional email address, enhanced productivity and collaboration tools and Gemini for Google Workspace – all to help your business grow.





Cloud Server Hosting

Take your business server, host it in a data centre and make it available to authorised users on the internet.

Tiered storage acceleration

Make your most frequently used server data available up to 100x faster without replacing all the expensive hardware. Often used on cloud servers.












Forensics

Have you been scammed, subject to a phishing attach?  We help get your money back where possible and alleviate future scams.  We can track and trace various emails and fraudulent activity.  We work with Private Investigators (PI) and assist with it fraud and computer forensics.

Email security

Limit probability of fraud by setting up SPF, DKIM, DMARC. This is now a requirement for reliably delivered emails for Google / Yahoo. The vast majority of South African email services don’t even have this implemented which is one of the reasons why the level of fraud is so high.

Email / bulk-email deliverability

Land your emails in the Inbox not the Junk box, especially when using 3rd party mass emailing services like MailChimp.

Ready to SIMPLIFY?

Reduce your technical troubles, monthly running costs and increase productivity!

Choose My IT Works cc.

Our Values

Commitment to excellence and client satisfaction.

Expertise

Over 30 years of experience in IT and forensics ensures top-notch service quality.

Personalized Service

A people-centric approach tailored to meet the unique needs of each client.

Proven Success

We’ve recovered millions in fraudulently stolen funds, showcasing our expertise in forensics.

Our Work

A Glimpse of Our Projects and Achievements

soldering, repairs, computer repair, it repairs, computer repairs, laptop repairs, printer repairs
tiered storage acceleration | computer forensics | it fraud | email security
WAN, LAN, networking, SD-WAN, VPN, ZeroTier, Tailscale, Wireguard, OpenVPN, SSL
Gaming Computer
hard drive recovery | deleted data recovery | format recovery
Phishing meeting, IT fraud, MSP, discussion meeting

Testimonials

What Our Clients Say About Us

My IT Works transformed our business operations with their stellar IT support and proactive solutions. Highly recommended!

John Smith

The team at My IT Works provides exceptional service, always ready to assist and resolve issues efficiently!

Emma Brown

Get IT support that you will want to keep!

Contact us now to discover how we can enhance your IT experience and support your growth.

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